Privacy notice

Who we are

Ayrshire Vehicle Recovery. We help drivers arrange vehicle recovery by matching a job with a suitable local recovery operator. We do not carry out the recovery ourselves.

What we collect

When you ask us to arrange recovery, we collect: your name, phone number, and email if you give one; where the vehicle is and where it needs to go; what the vehicle is and what's wrong with it; and any photographs you choose to send. If you use the "share location" button we also collect the coordinates your phone reports.

What we do with it

We use it to arrange your recovery, and for nothing else.

We pass your details to a recovery operator so they can contact you, quote for the job and carry out the recovery. That is the whole point of the service, and it is why we ask you to confirm you're happy with it before you submit the form. We record which operator received your details and when.

We do not sell your details. We do not add you to a marketing list. If we ever wanted to contact you about anything other than the recovery you asked for, we would have to ask you separately.

How long we keep it

We keep enquiry records so we can deal with any question or dispute about a recovery that was arranged. If you want your record deleted, call or email us and we will do it.

Your rights

You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Call 07534136109 and we will sort it out.

Cookies

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